“You deserve more than a 1-800 number. I’m here to offer real guidance from someone who lives and works in your community.”
- Mindy P., Independent Medicare Agent
Meet Mindy
With over 30 years of experience as a social worker, I have spent my career walking alongside seniors and their families - often helping them navigate challenges related to Medicare. Over time, I experienced how overwhelming and confusing these decisions could be, and how much it meant for seniors to have someone they trusted by their side.
That’s what inspired me to become a licensed Medicare agent. Today, I combine my heart for service with practical guidance, offering personalized, pressure-free support to help my clients make informed choices with confidence.
Professional Experience You Can Trust
I earned my master’s degree in Social Work from The Ohio State University and have spent over 30 years working in healthcare — supporting individuals and families through some of life’s most challenging moments. I began my career in behavioral health, spending two decades at Aultman’s inpatient psychiatric unit. From there, I moved into palliative care, dialysis support, and supervisory roles, including guiding the behavioral health navigation team in the emergency department.
These experiences gave me a deep understanding of the systems people have to navigate — especially Medicare and Medicaid — and the emotional weight that often comes with those decisions. Becoming a licensed Medicare agent felt like a natural next step. Today, I use my background to offer clear, compassionate guidance to those approaching Medicare, making the process feel less overwhelming and more personal.
Mindy Patterson
Independent Medicare Agent
Phone: (330) 806-6402
Core Values
01
PERSONALIZED
Every client’s situation is unique. I take the time to understand your needs and goals, providing guidance that is tailored just for you.
02
TRANSPARENCY
You deserve honest guidance. I’ll explain your options clearly to you so you can make an informed decision with confidence.
03
COMMITTMENT
I’m here for more than just enrollment season. My clients know they can call me anytime - because peace of mind doesn’t end after paperwork is signed.
What You Can Expect
Every client deserves clarity, support, and a trusted guide. Here’s what you can expect when we work together — from our first conversation to every step that follows.
Pressure Free Conversations
My role is to guide - not to sell. You’ll never be pushed or rushed into a plan that doesn’t fit your needs.
Local & Ongoing Support
You won’t just hear from me during enrollment. I’m here to help you reassess and adjust as your needs change
Simple Explanations
I break down Medicare in a way that’s easy to understand, so you feel confident in your decisions.
No Fees - Ever
My services are always free to you. I’m paid by the insurance companies - so my advice stays unbiased and focused on your best interest.
Personalized Plan Comparisons
I take the time to understand your unique health, lifestyle, and budget to help you find the right fit.
Accessible Service
Based in Northeast Ohio, I offer the convenience of in-person or phone appointments.